CAREWARE

Information for Providers filing client level data

The Health Resource and Services Administration (HRSA) funds the Tennessee Ryan White Part B Program through the Division of Service Systems (DSS). HRSA and DSS have requirements for annual reporting for all providers who receive funds from the Ryan White Program.

Tennessee utilizes CAREWare, a free software package made available by HRSA, to track client level data and submit required reports to the Grantee’s Office and to HRSA. All Tennessee Providers are required to use CAREWare.

The CAREWare system allows Providers to enter pertinent information about each client, including demographics, housing and poverty information, clinical information such as viral loads and CD4 counts and core and support services provided. Providers can use CAREWare to track services for each client and for Quality Management purposes.

Reports Filed Using CAREWare

Name: Ryan White Services Report (RSR)
Frequency: Generated Annually
Due: February 15th
About: This is a client level data report which allows HRSA to see what services are provided to our clients on an individual level.

Name: Monthly Client Services Report
Frequency: Generated Monthly
Due: By the 10th of the following month
About: This is a client level data report which allows the Lead Agency to see what services are provided to our clients on an individual level.

Name: Implementation Plan
Frequency: Generated Quarterly
Due: By the 10th of the following month
About: This is a data report which allows the Lead Agency to see services, number of individuals, and expenditure amounts to date.

For more information about reporting, see our Report Submission Guide.